Many
businesses have multiple software applications running
on their PCs and servers within the organization. These
applications may run anything from accounting packages
right up to email and third party human resource systems.
However,
not everything may be smooth sailing. Problems
faced by many businesses is nothing new. Any 'off
the shelf' application or software, notably
those that cater for 'support service' functionalities
like accounting, payroll and even basic file management,
at times come with various problems
for the unsuspecting client.
During
some of our encounters with potential clients,
common problems faced by them were highlighted:
 |
software
comes with far too many modules. Only 20% of the
overall modules are necessary |
 |
application
needs an 'IT savvy' person to administer the system |
 |
the
software cannot be easily integrated with the client's
existing applications |
 |
there
is no room for customization and adaptability to
the businesses evolving processes |
 |
the
software may not be supported by various database
platforms operating systems |
 |
licensing
costs increase tremendously as more users are
added |
 |
there
is no reflection of the businesses workflow |
 |
program
bugs exist and can take very long for the developer
to fix |
 |
little
or no support level agreements exist |
At
the end of the day, the client may find that 'islands
and islets' of multiple software applications
are running on very little
resources. Systems may crash as a result and vital information lost
forever. What then?
Our
software and business re-engineering consultants have wide
industry experience in designing and developing fully
customized software applications for clients from
various backgrounds and needs. |